8up8 Privacy Policy

1 What Information Do We Collect?

8up8When you create an account or use our services, we collect certain necessary information. Without it, we would not be able to provide our services. We only collect what is genuinely required.

Personally Identifiable Information

• Full name and date of birth (for age verification purposes).
• Email address and mobile number.
• National ID or passport number (for KYC verification).
• Permanent address.

Financial Information

• Payment method details (mobile banking number or bank account information).
• Transaction history — records of deposits and withdrawals.

Usage Data

• Device type, operating system, and browser information.
• IP address and approximate geographic location.
• Game history and betting activity.
• Time spent on the platform and which pages were visited.

2 How Is My Information Used?

8up8 Your data serves one purpose only — to make your platform experience safe, smooth, and enjoyable. Here is a detailed breakdown of how it is used:

3 Where and How Long Is My Data Stored?

Your information is stored in encrypted form on secure servers. 8up8 We follow internationally recognized data security protocols. Our server infrastructure undergoes regular security audits.

Retention periods are determined based on necessity. Data is retained for as long as your account remains active. After account closure, financial transaction records are kept for a defined period as required by law.

• Active account data: retained until the account is closed.
• Financial transaction records: retained for a minimum of 5 years.
• Logs and security data: retained for a maximum of 2 years.
• Once marketing consent is withdrawn, the relevant data is deleted immediately.

4 Is My Information Shared with Others?

8up8 Your personal data is never sold to third parties. However, in specific circumstances, certain information may be shared with trusted partners:

• Payment Processors: Only the information necessary to complete a transaction is shared with payment partners.
• Security Partners: Limited data may be used to assist with fraud detection.
• Legal Authorities: Information may be disclosed when required by a court order or other legal obligation.
• Audit & Compliance: Limited information may be shared with authorized auditors for regulatory compliance purposes.

Information is not shared outside the cases listed above. Every third party we work with operates under the same standard privacy agreement.

5 Cookies & Tracking Technologies

8up8 Cookies and similar technologies are used on our website and app to enhance your browsing experience and ensure the platform functions properly.

Cookies We Use

• Essential Cookies: For login sessions and security — disabling these will prevent the platform from functioning.
• Functional Cookies: To remember your language preference and personal settings.
• Analytics Cookies: Used to understand which pages you spend the most time on — these can be turned off.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features to stop working.

6 Your Rights

8up8As a user, you have several rights over your personal data. We want you to be aware of these rights and feel free to exercise them whenever needed.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.

7 Security Measures

Protecting your data is our top priority. 8up8 Every piece of data is secured using industry-standard security technology.

• SSL/TLS Encryption: All data transmission takes place over encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Routine Security Testing: Regular audits conducted by independent third-party security experts.
• Access Control: Only authorized personnel have access to limited data.
• Real-Time Monitoring: A system for instantly detecting suspicious activity.

Please note that no internet platform can guarantee 100% security. Keep your password confidential and contact us immediately if you notice anything suspicious.

8 Minor's Privacy

8up8Our services are intended exclusively for users aged 18 and above. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, that account will be closed immediately and all collected data will be deleted.

If a parent or guardian believes their child has created an account, please contact our support team immediately.

9 Policy Updates

8up8 This privacy policy may be updated at any time. For significant changes, you will be notified by email or via an in-platform announcement.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend revisiting this page from time to time.